Privacy policy

Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide will have no consequences. This applies only to the extent that no indication to the contrary is made in the subsequent processing operations.
“Personal Data” means any information relating to an identified or identifiable natural person.

Orders      

Shipping service provider       Enterprise Resource Planning      

Forwarding of the e-mail address to shipping companies for information about the shipping status
We pass on your e-mail address to the transport company as part of the contract processing, provided you have expressly agreed to this in the order process. The purpose of the transfer is to inform you by e-mail about the shipping status. The processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us or the carrier without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

Use of an external enterprise resource planning system
We use an enterprise resource planning system for contract processing within the scope of order processing. For this purpose, your personal data collected in the course of the order will be passed on to
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven
transmitted.

Payment service provider      

Credit report      

Use PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. You can find these under https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Using PayPal Express
We use the PayPal Express payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”) on our website. The data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you call up the website. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
This data processing, in particular the setting of cookies, is based on Art. 6 para. 1 lit. f DSGVO from our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right, for reasons arising from your particular situation, to exercise this right at any time based on Art. 6 para. 1 lit. f DSGVO based processing of personal data concerning you.
With the selection and use of PayPal Express, the data required for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you with the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR. For more information on data processing when using the PayPal Express payment service, please see the associated privacy policy here.

Use of personal data when selecting Klarna as a payment method
If you have chosen Klarna’s payment services Klarna Invoice and/or Klarna Installment Purchase as a payment option, you have consented that we have collected and transmitted to Klarna the following personal data necessary for the processing of the purchase on account and an identity and credit check, such as first and last name, address, date of birth, gender, e-mail address, IP address, telephone number, as well as the data necessary for the processing of the purchase on account, which are related to the order, such as the number of items, item number, invoice amount and taxes in percent. The data processing serves the purpose of offering the payment methods purchase on account and installment purchase as well as the credit assessment required for this. The processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
The transmission of this data takes place so that Klarna can create an invoice and carry out an identity and credit check for the processing of your purchase with the invoice processing requested by you. Klarna requires the Buyer’s personal data to obtain information from credit agencies for the purpose of identity and credit checks. In Germany, these can be the following credit agencies:
– Schufa Holding AG, Kormoranweg 5, 65203 Wiesbaden, Germany
– Bürgel Wirtschaftsinformationen GmbH & Co. KG, P.O. Box 5001 66, 22701 Hamburg, Germany
– Creditreform Bremen Seddig KG, Contrescarpe 17, 28203 Bremen, Germany
– infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden.
In the context of the decision on the establishment, execution or termination of the contractual relationship, Klarna collects and uses, apart from an address check, also information on the past payment behavior of the buyer as well as probability values on this behavior in the future. The calculation of these score values by Klarna is carried out on the basis of a scientifically recognized mathematical-statistical procedure. For this purpose, Klarna will also use your address data, among other things. If this calculation shows that your creditworthiness is not given, Klarna will inform you about this immediately.

Revocation of the use of personal data against Klarna
1. you can revoke your consent to the use of personal data at any time to Klarna. However, Klarna may continue to process, use and transfer the Personal Data to the extent necessary to process payments through Klarna’s services in accordance with the contract, as required by law, or as required by a court or governmental authority.
2. you can of course obtain information about the personal data stored by Klarna at any time. This right is guaranteed by the Federal Data Protection Act. If you, as a buyer, wish to do so or wish to notify Klarna of any changes regarding the stored data, you may contact datenschutz@klarna.de.

Analysis        Advertising      

Use of Google Analytics
We use the Google Analytics web analytics service provided by Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller for your data. Accordingly, Google Ireland Limited is the Google affiliated company responsible for processing your data and ensuring compliance with applicable data protection laws.
The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The following information, among others, may be collected: IP address, date and time of page view, click path, information about the browser you are using and the device you are using, pages visited, referrer URL (website from which you accessed our website), location data, purchase activity.The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels, which allow an analysis of your use of the website. The information generated by this about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
Google has certified itself under the U.S.-EU “Privacy Shield” data protection agreement and has thus undertaken to comply with European data protection guidelines.
The data processing, in particular the setting of cookies, is based on Art. 6 para. 1 lit. f DSGVO from our overriding legitimate interest in the needs-based and targeted design of the website. You have the right, for reasons arising from your particular situation, to exercise this right at any time based on Art. 6 para. 1 lit. f DSGVO based processing of personal data concerning you.
You can prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent future collection of your data when visiting this website. You must perform the opt-out on all systems and devices used for this to be fully effective. If you delete the opt-out cookie, requests will be sent to Google again. If you click [ga-optout text=”here”], the opt-out cookie will be set: [ga-optout text=”Deactivate Google Analytics”].
For more information on terms of use and data privacy, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.

Use of the Facebook Pixel
We use the “Custom Audiences” remarketing function of Facebook Inc. on our website. (1601 S. California Ave, Palo Alto, CA 94304, USA; “Facebook”). The application serves the purpose of targeting visitors to the website with interest-based advertising on the social network Facebook. For this purpose, Facebook’s remarketing tag was implemented on the website. Via this tag, a direct connection to the Facebook servers is established when visiting the website. This transmits to the Facebook server which of our pages you have visited. Facebook associates this information with your personal Facebook user account. When you visit the Facebook social network, you are then shown personalized, interest-based Facebook ads. Your data may be transferred to the USA. Facebook has certified itself under the U.S.-EU “Privacy Shield” data protection agreement and has thus undertaken to comply with European data protection guidelines. The data processing, in particular the setting of cookies, is based on Art. 6 para. 1 lit. f DSGVO from our overriding legitimate interest in targeting site visitors with interest-based advertising. You have the right, for reasons arising from your particular situation, to exercise this right at any time based on Art. 6 para. 1 lit. f DSGVO based processing of personal data concerning you. To do this, you can deactivate the “Custom Audiences” remarketing function here. For more information about the collection and use of data by Facebook, about your rights in this regard and options for protecting your privacy, please refer to Facebook’s privacy policy at https://www.facebook.com/about/privacy/.

Data subject rights and storage period

Duration of storage
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, thereafter taking into account statutory, in particular tax and commercial law retention periods and then deleted after expiry of the period, unless you have consented to further processing and use.

Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 DSGVO: right to information, to rectification, to deletion, to restriction of processing, to data portability.
In addition, according to Art. 21 para. 1 DSGVO the right to object to processing based on Art. 6 para. 1 f DSGVO, as well as against processing for the purpose of direct marketing.

Contact us if you wish. You can find the contact details in our imprint.

Right of complaint to the supervisory authority
In accordance with Art. 77 DSGVO, you have the right to lodge a complaint with the supervisory authority if you consider that the processing of your personal data is not lawful.

Right of objection
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO, you have the right to object to this processing with effect for the future at any time for reasons arising from your particular situation.
After the objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.

If personal data is processed for direct marketing purposes, you may object to this processing at any time by notifying us. After the objection has been made, we will terminate the processing of the data concerned for the purpose of direct marketing.

last update: 10/23/2019