{"id":533862,"date":"2026-10-20T10:03:26","date_gmt":"2026-10-20T08:03:26","guid":{"rendered":"https:\/\/www.auramonaco.de\/?page_id=533862"},"modified":"2026-10-20T10:03:50","modified_gmt":"2026-10-20T08:03:50","slug":"354277-2","status":"publish","type":"page","link":"https:\/\/www.auramonaco.de\/en\/354277-2\/","title":{"rendered":"Returns"},"content":{"rendered":"\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f415866-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"415866\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/533862#wpcf7-f415866-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"415866\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f415866-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> First name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-vorname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-vorname\" \/><\/span> <\/label>\n<\/p>\n<p><label> Last name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-nachname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-nachname\" \/><\/span> <\/label>\n<\/p>\n<p><label> E-mail address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Telephone No.<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-3\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-3\" \/><\/span><\/label>\n<\/p>\n<p><label> Order No.<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Auftragsnummer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Auftragsnummer\" \/><\/span> <\/label>\n<\/p>\n<p><label> Order date (DD\/MM\/YY)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"date-83\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"date-83\" \/><\/span> <\/label>\n<\/p>\n<p><label> Reason for your return<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-696\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-696\"><option value=\"ordered wrong item\">ordered wrong item<\/option><option value=\"received wrong item\">received wrong item<\/option><option value=\"delivered too late\">delivered too late<\/option><option value=\"was sold out\">was sold out<\/option><option value=\"quality issue\">quality issue<\/option><option value=\"does not work\">does not work<\/option><option value=\"product was damaged\">product was damaged<\/option><option value=\"accidently ordered\">accidently ordered<\/option><option value=\"other reason\">other reason<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> What do you want to receive?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-284\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-284\"><option value=\"Article defective, reshipment (free of charge)\">Article defective, reshipment (free of charge)<\/option><option value=\"Coupon code in the amount of the order value\">Coupon code in the amount of the order value<\/option><option value=\"Refund of the purchase price\">Refund of the purchase price<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> Files (Photo of the invoice, the goods, etc)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-837\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-837\" \/><\/span><\/label>\n<\/p>\n<p><label> Additional comments<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-216\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-216\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">By filling out this form, I agree to the processing of my data for the purpose of contacting me. I can revoke this permission at any time. I have also read the <a href=\"https:\/\/www.auramonaco.de\/en\/privacy-policy\/\" target=\"_blank\">Privacy Policy<\/a> and accept it.\n\n<\/br><\/span><\/label><\/span><\/span><\/span><br \/>\n<div class=\"cf7-cf-turnstile\" style=\"margin-top: 0px; margin-bottom: -15px;\"> <div id=\"cf-turnstile-cf7-1117003108\" class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAABmA2hIFBYvhH94f\" data-theme=\"light\" data-language=\"auto\" data-size=\"normal\" data-retry=\"auto\" data-retry-interval=\"1000\" data-refresh-expired=\"auto\" data-refresh-timeout=\"auto\" data-action=\"contact-form-7\" data-callback=\"turnstileCF7Callback\" data-appearance=\"always\"><\/div> <script data-cfasync=\"false\">(window.cfturnstileQueue=window.cfturnstileQueue||[]).push(\"-cf7-1117003108\");if(window.cfturnstileRender)window.cfturnstileRender();<\/script> <br class=\"cf-turnstile-br cf-turnstile-br-cf7-1117003108\"> <style>#cf-turnstile-cf7-1117003108 { margin-left: -15px; }<\/style> <\/div><br\/><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send request\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"First name Last name E-mail address Telephone No. Order No. Order date (DD\/MM\/YY) Reason for your return ordered wrong itemreceived [...]","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-533862","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.auramonaco.de\/en\/wp-json\/wp\/v2\/pages\/533862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.auramonaco.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.auramonaco.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.auramonaco.de\/en\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/www.auramonaco.de\/en\/wp-json\/wp\/v2\/comments?post=533862"}],"version-history":[{"count":2,"href":"https:\/\/www.auramonaco.de\/en\/wp-json\/wp\/v2\/pages\/533862\/revisions"}],"predecessor-version":[{"id":533864,"href":"https:\/\/www.auramonaco.de\/en\/wp-json\/wp\/v2\/pages\/533862\/revisions\/533864"}],"wp:attachment":[{"href":"https:\/\/www.auramonaco.de\/en\/wp-json\/wp\/v2\/media?parent=533862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}